Pilot offer · Travel assistance

Travel assistance – personal & individual

Personal accompaniment and support on any route – for everyone who values or needs it.

Travel planning with a map, notebook and coffee at a Croatian bay – travel assistance pilot.AI-generated image

Personal travel assistance – not tied to one route, individual and dependable. For people who value or need support while travelling.

What travel assistance means

Travel assistance is more than company. It is personal support before, during and after the journey – organisational, practical and on site.

  • Planning and coordination of the entire journey
  • Personal accompaniment on any route
  • Support with handovers, getting in and out
  • Luggage, animals and special equipment
  • Accompaniment at the destination on request
  • Return journey and accompaniment home

Also with limited mobility

Travel assistance is expressly also suitable for people with a disability or limited mobility – arranged individually around your situation.

  • Mercedes V-Class available – spacious and comfortable
  • Wheelchairs can be carried
  • No secured wheelchair position in the vehicle (the wheelchair is stowed)
  • Arranged around individual needs
  • A calm, dependable pace
  • One personal contact from start to finish

Vehicle & route

Mercedes V-Class

A spacious, comfortable vehicle – well suited to long distances, luggage, animals or particular requirements. With personal accompaniment on request.

Routes & areas

Not limited to one corridor. The main route is Bavaria ↔ Cres/Lošinj, but other destinations are possible by arrangement. Ferries, border crossings and stopovers including coordination.

Scope & pricing logic

Travel assistance scales – from brief accompaniment to full support across several days or weeks.

Half day

A single handover, an arrival or one clearly defined stage.

Day

A full travel day with continuous accompaniment.

Several days

Several consecutive days, for example one leg of a road trip.

Several weeks

Full accompaniment across the whole journey, from arrival to return flight.

Fixed daily or weekly rates have not yet been finalised for the pilot phase. The price is set individually after the free initial assessment, based on scope, route and effort.

Boundaries

Urban Roots is not a licensed passenger transport service, not a taxi and not a care service. Travel assistance means personal support and accompaniment – not a medical or therapeutic service. The vehicle is not available as wheelchair-accessible patient transport.

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