Assistance simply explained

Urban Roots

We support you on trips, in special situations and as agreed.

We reply to every request. We check carefully if and how we can help.
Two travellers of different generations walk together to a boat in a small harbour on Cres – travelling independently, with quiet support nearby.AI-generated image

What does assistance mean?

Assistance means: We help you the way we agreed. We support you always.

We plan trips or holidays together. We do or help with shopping and preparations. Also with packing. We support you during the journey, during breaks and on arrival. We accompany the whole trip or just one part, always attentively. We take care of luggage and documents. We give you or your family brief feedback. We can do a lot – perhaps we can also take care of your garden or your pets. We work it out together.

Plan

We work everything out together and help with processes and anything needed.

Arrive

Meeting point, people, luggage or accommodation – you do not need to worry about anything.

Accompany

We accompany you – for a single occasion or on the whole trip.

Report back

We inform you, a representative or relatives – briefly and clearly.

Notice

Urban Roots does not provide care, medical help, therapy or emergency service. We are not a taxi and do not offer passenger transport. We are not a travel organiser.

Please write only what is necessary

For a callback, please leave your phone number. Otherwise it helps us to know your name, email address, place or region, approximate time period and a short description.

Please do not send us yet:

  • Diagnoses
  • Medication plans
  • Care information
  • ID documents
  • Payment data
  • Passwords
  • Key codes
  • Private details